Training Associate

About the Role

Field Coordination and Community Mobilisation

• Serve as the primary field link between Chaitanya and SHG federations in the assigned district.
• Support federations in identifying, recruiting, and mobilising Digital Champions (CRPs) from SHGs.
• Coordinate with SHG federation staff on scheduling, logistics, and field activities.
• Support community mobilisation activities including promotion of smartphone loan schemes.

Training Facilitation and Digital Champion Support

• Facilitate training of Digital Champions using digital training aids (WhatsApp chatbot and Awaaz.AI voice-based tool).
• Attend and monitor SHG meetings to observe and support training delivery by Digital Champions.
• Provide ongoing on-the-job coaching and mentoring to Digital Champions to strengthen their facilitation skills.
• Conduct regular quality checks on training delivery and flag issues to the Operations Manager.

Monitoring, Data Collection and Reporting

• Collect monitoring data using Microlekha MIS and Google Forms; ensure timely and accurate data entry.
• Conduct field-level qualitative check-ins with SHG women to gather feedback on training content and delivery.
• Support baseline, midline, and endline data collection activities as directed by the MEL Coordinator.
• Maintain detailed field diaries and submit daily and weekly reports to the Operations Manager.

Candidate Requirement

• Graduate in Social Work, Rural Development, Agriculture, or a related field.
• 2–4 years of field experience with an NGO or government programme, specifically working with SHGs, women's collectives, or rural communities.
• Demonstrated experience in facilitating community-level training or capacity-building programmes.
• Comfort and confidence with digital tools — smartphones, WhatsApp, and data entry applications such as Google Forms; genuine enthusiasm for digital technology.
• For Maharashtra postings: Fluency in Marathi and Hindi.
• For Madhya Pradesh postings: Fluency in Hindi.
• Basic written proficiency in English.
• Ownership of a two-wheeler and willingness to travel extensively within the assigned district.
• Strong interpersonal, communication, and facilitation skills; demonstrated ability to work effectively with diverse rural women's groups.

Benefits Offered

• Benefits as provided by the organization.